Shipping Line & Carrier Management
Course Overview
This one-day virtual programme focuses on the strategic management of shipping line relationships and carrier performance optimisation for African trade routes. As ocean carrier consolidation continues and freight rate volatility persists, effective carrier management has become a critical logistics competency.
Participants will learn how to evaluate shipping line service offerings, negotiate favourable freight contracts, manage carrier performance through KPIs and service level agreements, and develop multi-carrier strategies that ensure supply chain resilience. The programme addresses the specific dynamics of the Africa trade lane market including capacity constraints, equipment shortages, and schedule reliability challenges.
Designed for logistics and procurement professionals who are responsible for ocean freight procurement and carrier relationship management in their organisations.
Who Should Attend
- Logistics procurement managers responsible for ocean freight sourcing
- Freight forwarding managers managing carrier relationships
- Supply chain directors overseeing shipping line strategies
- Import and export managers affected by freight rate volatility
- Shipping agents and broker professionals
Learning Outcomes
- Evaluate and select shipping lines based on service quality, reliability, and cost-effectiveness
- Negotiate freight contracts and service agreements that protect your commercial interests
- Implement carrier performance measurement using meaningful KPIs and SLAs
- Develop multi-carrier strategies that build resilience into ocean freight operations
- Manage carrier disputes and claims effectively to minimise supply chain disruption
Course Modules
Shipping Line Market Analysis
Understanding the African shipping market, carrier alliances, vessel deployment patterns, and capacity dynamics on major trade lanes.
Contract Negotiation Strategies
Freight rate negotiation, contract terms, service commitments, equipment guarantees, and building long-term carrier partnerships.
Performance Management
Carrier KPIs, service level agreements, performance monitoring, scorecarding, and corrective action management for ocean carriers.
Course Details
Upcoming Intakes
Prices are displayed for convenience. Final billing may be processed in South African Rand unless otherwise agreed.

