Cargo Insurance & Claims Management
Course Overview
This practical two-day programme covers the essential aspects of marine cargo insurance, inland transit insurance, and the claims management process for freight moving across African trade corridors. Cargo losses and damage during transit remain a significant risk in African logistics due to infrastructure challenges, multiple handling points, and security concerns.
Participants will learn about different types of cargo insurance policies, how to assess coverage needs, the claims process from notification through to settlement, and common reasons for claim rejection. The programme uses real African claim scenarios including port theft, road accident damage, transhipment losses, and container moisture damage.
Designed for logistics professionals who need to understand cargo insurance to protect their organisations or advise clients on appropriate coverage for African trade operations.
Who Should Attend
- Freight forwarders managing cargo insurance for clients
- Import and export managers responsible for cargo risk management
- Insurance brokers specialising in marine and cargo insurance
- Logistics managers overseeing high-value or sensitive cargo movements
- Claims handlers at logistics companies and insurance firms
Learning Outcomes
- Understand the different types of marine and inland cargo insurance policies available
- Assess cargo insurance needs based on trade routes, commodity types, and risk profiles
- Manage the cargo claims process from loss notification through to final settlement
- Identify common causes of claim rejection and implement preventive measures
- Advise on insurance clauses in trade contracts and Incoterms implications
Course Modules
Cargo Insurance Fundamentals
Marine insurance principles, types of policies, Institute Cargo Clauses, and the African cargo insurance market landscape.
Risk Assessment & Coverage Selection
Evaluating transit risks across African corridors, determining appropriate coverage levels, and selecting the right policy structure.
Claims Management Process
Loss notification, survey arrangements, documentation requirements, claim submission, and managing the settlement process with insurers.
Loss Prevention & Case Studies
Common causes of cargo loss in Africa, loss prevention strategies, packing guidelines, and detailed analysis of real African claim case studies.
Course Details
Upcoming Intakes
Prices are displayed for convenience. Final billing may be processed in South African Rand unless otherwise agreed.
